Research and customer surveys carried
out by several email service providers have shown that customers are still not
properly informed about the chances of their email account getting hacked.
Online customers are informed that the purpose of hacking is not always to
steal wealth or extract confidential information and likewise. Cyber criminals
and intruders are always in search of dormant or unused accounts which they can
hack and then use for carrying out their hidden activities. The hacking of
yahoo mail accounts help them conceals their identity which makes it extremely
difficult to track them. There are a few symptoms which show that an account
has been hacked, and also a few best practices which prevent accounts from
getting hacked. All of these are well documented and published by the Yahoo Customer Support team on their
help centres. Customers are encouraged to browse through them which would
provide a basic idea on how to track the safety quotient of email accounts.
A few symptoms which customers can be on
the search for include:-
a) Sending
of spam mails from the account – Customers are
always encouraged to scan their sent items folder in order to locate any spam
or unintended mails which have been sent from his or her email account.
b) Browsing
the account feed of user accounts – Account feeds
present in user accounts contain in-depth information on the entire log in
activities including the location of log in, the date and time of log in as
well as the IP address of the system used to log in to the account. This
information helps in identifying whether the account has been referred anywhere
else.
There are other methods as well which
the customer support team of Yahoo are aware of. However the basic hygiene
factors which may help prevent all these external vulnerabilities are:-
a) The
password of the email account needs to changed in certain periods of time
b) More
importantly, users must have their valid and active contact information updated
in the account. These are primary contact points which are used by the customer
support team to reach out to customers.
However, customers are always welcome to
contact the Yahoo Phone Number team
for any such security related queries. All security issues are given high
priority and are immediately tracked to closure. The technical experts can be
contacted any time via their toll free help line number. However, owing to the
massive traffic in this network, all the services are extended over email, chat
as well as social media.
